OUR 10 PRIVACY PRINCIPLES:

Here is a summary of our Privacy Principles.

1. Accountability

We have designated a Privacy Officer who is accountable for our compliance with the letter and spirit of the law and these policies. Where personal information originates from outside Alberta, WCTL will continue to apply these policies. As part of our on-going commitment our staff will receive annual privacy training.

2. Identifying purposes

When we ask for personal information, we will identify the purposes for which it will be used or disclosed.

3. Consent

We require your knowledge and expressed or implied consent for the collection, use or disclosure of personal information. This may be through a combination of a form of consent you signed as a condition of employment and specific forms you will be given. Individuals may withdraw their consent at anytime subject to legal or contractual or employment restrictions and considerations.

4. Limiting Collection

Collection of personal Information is limited to the purposes identified to you and will be collected in a lawful manner. Typically this may include: copies of Workers Compensation Board forms and documents; employers (particularly the report of the occurrence and particulars of the circumstances and injury); treating physicians and care givers; and WCTL staff discussion with you the injured worker.

5. Limiting Use, Disclosure and Retention

We will use or disclose your personal and health information only for the purpose for which it was collected or otherwise if specifically authorized by you or as required or allowed by law. This may include any Workers Compensation Board internal review or appeals concerning any matter affecting disability entitlement or claims costs.

WCTL retains personal and health information only as long as the information may be required for the purposes for which it was collected or as allowed by law. Secured storage facilities and practices will be used for appropriate archiving of paper and computer files.

Paper files are kept for 6 months after the date in which all matters concerning the collection, use and disclosure of health and personal information are concluded. Access to computer files are restricted to the later of, five years from the date of accident or 2 years from when all matters concerning the health and personal information are concluded.

We will not sell for any reason any personal or health information.

6. Accuracy

We will keep your Information accurate, complete and up-to-date for the period it is required by, conducting regular internal and supervisory reviews of all personal and health information that is required.

7. Safeguard

We will protect the security of the personal and health information with appropriate security safeguards including: secure storage; restricted access; password protection; transferring procedures; and sign off.

8. Openness

Our privacy policies are available to the public, any client, or any person identified by the personal and health information.

9. Access

Any individual may request access to their own personal and health information by submitting a written request to the WCTL Privacy Officer.

We will forward the entire contents of all paper and computer files to our legal counsel for review and determination of what information can be legally disclosed to you. The legal counsel will contact you to confirm they have the information and will provide a cost estimate. The cost will not exceed $100.00 plus $.25 per page. All fees must be paid in advance of disclosure.

Upon receipt of the access fee WCTL¹s legal counsel will provide the information within 21 days.

10. Concerns, enquiries and requests

You are entitled to question the Privacy Officer about our compliance with any of these principles. Any concerns, enquiries or requests relating to any privacy matter should be made in writing to the WCTL Privacy Officer.

Work Comp. Tech Ltd.
Suite 200, 1401 – 1st Street S.E.
Calgary, AB T2G2J3

Attn. Privacy Officer

Fax: 403-232-1410
e-mail: privacyofficer@wctl.com